RIZE Studio Collective Privacy Policy
Effective Date: 1/1/2026
This Privacy Policy describes how RIZE Fitness Studio collects, uses, discloses, and safeguards personal information when you visit our website, use our mobile application, or engage with our services.
This policy is intended to comply with applicable U.S. privacy laws, including the Utah Consumer Privacy Act, where applicable.
1. Information We Collect
We may collect the following categories of personal information:
a. Identifiers
Name, email address, phone number, mailing address
b. Commercial Information
Payment details, billing history, membership and purchase records
c. Health & Fitness Information (Voluntarily Provided)
Information regarding injuries, physical limitations, or fitness goals
This information is used solely to support safe and effective training
d. Internet or Usage Data
Website interactions, IP address, device type, browser type, and app usage data
2. Sources of Information
We collect information:
Directly from you (e.g., forms, bookings, waivers)
Automatically through your use of our website or app
From third-party service providers (e.g., payment processors, booking platforms)
3. How We Use Your Information
We use personal information for the following purposes:
To provide, operate, and manage our services
To process payments and maintain membership accounts
To communicate with you regarding bookings, updates, and promotions
To personalize your fitness experience and coaching
To maintain safety and respond to health-related considerations
To improve our services, website, and customer experience
To comply with legal obligations
4. Disclosure of Personal Information
We do not sell personal information.
We may disclose personal information to:
Service providers (e.g., scheduling software, payment processors, email platforms)
Employees, coaches, and contractors as necessary to provide services
Legal authorities when required by law, subpoena, or to protect our rights
All third-party providers are expected to maintain reasonable data protection standards.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, or accounting obligations
Resolve disputes and enforce agreements
6. Your Privacy Rights (Utah Residents)
Under the Utah Consumer Privacy Act, Utah residents may have the right to:
Access personal data we hold about you
Request deletion of your personal data
Opt out of certain data uses (e.g., targeted advertising, if applicable)
To exercise these rights, please contact us using the information below. We will respond in accordance with applicable law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze site traffic and usage patterns
You may adjust your browser settings to refuse cookies; however, some features may not function properly.
9. Children’s Information
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of any changes.
11. Mobile App & Booking Platform Use
RIZE Fitness Studio uses third-party platforms and applications to manage scheduling, memberships, communications, and client services. These may include platforms such as Mindbody, Trainerize, or similar service providers.
a. Third-Party Platform Data Collection
When you create an account, book services, or interact through a third-party platform, you may provide personal information directly to that platform, including:
Contact information
Payment and billing details
Class attendance and booking history
Health or fitness-related information (if entered by you)
This information may be shared with RIZE to deliver services but is also subject to the privacy policies of those third-party providers.
b. Independent Third-Party Practices
Third-party platforms operate independently from RIZE. We do not control and are not responsible for:
Their data storage practices
Their security protocols
Their use or sharing of your information
We encourage you to review their privacy policies before using their services.
c. Mobile App Permissions
If you access services through a mobile app, the app may request permissions such as:
Push notifications (for class reminders or updates)
Calendar access (to schedule bookings)
Location data (if applicable for check-ins or features)
You can control these permissions through your device settings at any time.
d. Payment Processing
All payments are processed through secure third-party payment processors integrated within our booking platforms. RIZE does not store full credit card information on its own servers.
e. Communication Through Platforms
By using our booking platforms or apps, you consent to receive communications from RIZE, which may include:
Booking confirmations and reminders
Account notifications
Promotional messages (you may opt out at any time)
f. Account Security
You are responsible for maintaining the confidentiality of your login credentials. RIZE is not responsible for unauthorized access resulting from your failure to safeguard your account information.
g. Data Synchronization
Information you provide through third-party platforms may sync with RIZE systems for operational purposes, including scheduling, coaching, and performance tracking.
Health Data Clarification (Non-Medical Use)
Information related to injuries, movement limitations, or fitness goals collected through apps or platforms is used solely for fitness and coaching purposes and is not considered medical advice or medical record-keeping.
12. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
RIZE Studio Collective
Rize Training Studio
350 South 400 East
Rize Reformer & Fitness Studios
160 East 100 South, Suite #2 & #3
Moab, Utah 84532
Email: info@rizemoab.com
Phone: 435-770-9615